🔄 RETURNS & REFUNDS POLICY | AMAZONIX ARENA 🚚💰

📢 At Amazonix Arena, we take pride in delivering high-quality, customizable products designed just for you! 🎨🛍️
⚠️ Since our products are made to order, returns and refunds are NOT possible unless the item arrives damaged or defective. 😞📦
📜 Please read our detailed return and refund policy below. 🔍✅

📌 CAN I RETURN MY ORDER? ❓🔄

1️⃣ Are Returns Accepted? ❌🚫

🔹 Amazonix Arena specializes in customizable products, which means all orders are final sale and CANNOT be returned or exchanged unless they arrive damaged or defective. 🛠️💔

2️⃣ Why Can’t I Return a Customizable Product? 🛠️🚀

🔹 Since each item is uniquely made for you, it CANNOT be resold or restocked. 🛍️📦
🔹 To maintain quality control and fairness, we do not accept returns for customization-based orders. 🔄✅

📌 WHAT IF MY ORDER ARRIVES DAMAGED OR DEFECTIVE? 📦💥

3️⃣ Can I Request a Refund or Replacement for a Broken/Damaged Product? 🤕📦

✅ YES! But only if your product arrives damaged, defective, or misprinted. 💔🚨
📸 You must provide clear proof before any action can be taken. 📷🔍

4️⃣ What Proof Do I Need to Provide? 📸📝

✔️ Clear photos showing the damage or defect (including packaging images if necessary). 📷✅
✔️ Your order number and product details 📦💡
✔️ A brief description of the issue. 📝

⚠️ Without sufficient proof, we CANNOT process a refund or replacement due to security reasons. 🔒⚠️

📌 HOW DO I REQUEST A REFUND OR REPLACEMENT? 📞💳

5️⃣ How Do I Report a Damaged or Defective Item? 📩🚀

📨 If you receive a damaged product, contact our support team within 7 days of receiving your order:

📩 Email: khantradecommerce@gmail.com 📧
📞 Phone: +923401555384 📲

💡 Provide the necessary proof mentioned above, and our team will review your case within 5 business days. ✅🔍

6️⃣ Will I Receive a Full Refund? 💳🔄

✅ If your claim is approved, you will receive:

🔹 A FREE replacement for the damaged item (preferred option). 🔄🎁
🔹 A refund to your original payment method. 💰💳

📅 Refunds are processed within 7-10 business days after approval. 🚀✅

7️⃣ What If My Package Is Lost in Transit? 📦❓

📌 If tracking confirms that your package was lost, contact our support team. 📩📞
📡 We will conduct an investigation with the carrier and determine the best course of action. 🚚🔍
⚠️ Refunds for lost packages are NOT guaranteed unless verified by the carrier. 📦❌

📌 WHAT ITEMS ARE NOT ELIGIBLE FOR REFUNDS OR RETURNS? ❌🚫

8️⃣ What If I Ordered the Wrong Size or Design? ⚖️📏

Unfortunately, we do not accept returns or exchanges for the following reasons:

❌ Size or design selection errors made by the customer. 🚫📏
❌ Buyer’s remorse or change of mind. 🤷‍♂️💭
❌ Incorrect shipping addresses provided at checkout. 📍⚠️

9️⃣ Can I Return a Product If I Just Don’t Like It? 🤔🛍️

⚠️ NO! Since each item is custom-made, we CANNOT accept returns for personal preference reasons. 🙅‍♂️🚫
📌 Please review all product details carefully before placing an order! 🧐✅

📌 ADDITIONAL SECURITY & POLICY ENFORCEMENT 🔒🛡️

🔎 All refund/return requests are carefully reviewed to prevent fraudulent claims. 🧐⚖️
🚨 We reserve the right to deny refund/replacement requests that do not meet our policy requirements. 🚫🔎
📦 Refunds for lost packages are only processed if verified by the carrier. ✅📡

📝 By purchasing from Amazonix Arena, you agree to this Return & Refund Policy. ✅